0X00020001
What it means
The Windows hypervisor — the low-level layer behind Hyper-V, Windows Sandbox, and Virtualization-Based Security features like Memory Integrity — hit a fatal error it couldn't recover from. Unlike a typical driver crash, this is reported at the platform level, so the crash dump usually points to a generic function rather than one specific named driver.
Also seen as: 0x20001, HYPERVISOR_ERROR (0x20001)
Quick fix steps
- Run the diagnostic toggle test: administrator Command Prompt, bcdedit /set hypervisorlaunchtype off, then restart and use the PC normally. If crashes stop, the hypervisor is confirmed as the cause; if they continue, the real problem is elsewhere.
- If you run VMware Workstation or VirtualBox, update to the current version — older releases conflicted with the Windows hypervisor rather than working alongside it.
- Try disabling Memory Integrity temporarily (Windows Security > Device Security > Core Isolation) as a diagnostic step, and update your BIOS/UEFI and chipset drivers.
Frequently Asked Questions
Does this mean my PC can't run virtual machines at all?
Do I need to choose between Hyper-V and other virtualization software permanently?
Other error codes
0X0000001A — MEMORY_MANAGEMENT
Points to a problem with how memory is being handled — faulty RAM, a driver mismanaging memory, or disk corruption.
0X0000000A — IRQL_NOT_LESS_OR_EQUAL
Almost always a driver issue — most commonly network, audio, or graphics drivers.
0X000000EF — CRITICAL_PROCESS_DIED
A core Windows process crashed unexpectedly — often tied to a recent update or corrupted system files.
0X0000001E — KMODE_EXCEPTION_NOT_HANDLED
A driver running in kernel mode hit an error it couldn't recover from — usually a specific faulty or outdated driver.