Windows & Office Error Code Lookup

Search by error code (like 0x80070005), stop code name (like IRQL_NOT_LESS_OR_EQUAL), Excel formula error (like #REF!), or plain description.

Don't have an exact code yet? See common Windows error messages explained in plain English first.

Illustration of a Windows error code being looked up
All categories Windows Update Blue Screen (BSOD) General System Activation & Licensing App Installer (MSI) Network Disk & File System Excel Word Command Prompt DLL Errors Device Manager Codes
Windows version: All versions Windows 11 Windows 10 Windows 7

109 results

Windows Update icon

0X80070002 — File Not Found

Windows Update can't find a file it expects, usually because the update cache is corrupted or a required file was deleted.

Windows Update
Windows Update icon

0X8024402F — Update Client Received Invalid Response

Windows Update can't properly connect to Microsoft's update servers — usually a network, proxy, or DNS issue rather than anything wrong with the update itself.

Windows Update
Windows Update icon

0X800F0922 — Update Failed to Install (SSL/Reserved Space)

Often caused by low disk space, a VPN interfering with the connection, or an .NET Framework update conflict.

Windows Update
Windows Update icon

0X80070003 — Path Not Found

Similar to 0x80070002 — Windows Update can't locate an expected file path, usually from a corrupted update cache.

Windows Update
Windows Update icon

0X8007000D — Data Is Invalid

A downloaded update file is corrupted or incomplete, often from an interrupted download.

Windows Update
Windows Update icon

0X80073712 — Component Store Corruption

A file Windows needs for the update is missing or corrupted in the component store.

Windows Update
Windows Update icon

0X800705B4 — This Operation Returned Because the Timeout Period Expired

The update process took too long and timed out — often due to a stuck background service.

Windows Update
Windows Update icon

0X8007001F — A Device Attached to the System Is Not Functioning

Usually a driver conflict — a connected device isn't responding the way the update process expects.

Windows Update
Windows Update icon

0XC1900101 — Feature Update Installation Failure

A driver — most often graphics, storage, or network — is incompatible with the new feature update version and is blocking installation.

Windows Update
Blue Screen (BSOD) icon

0X0000001A — MEMORY_MANAGEMENT

Points to a problem with how memory is being handled — faulty RAM, a driver mismanaging memory, or disk corruption.

Blue Screen (BSOD)
Blue Screen (BSOD) icon

0X0000000A — IRQL_NOT_LESS_OR_EQUAL

Almost always a driver issue — most commonly network, audio, or graphics drivers.

Blue Screen (BSOD)
Blue Screen (BSOD) icon

0X000000EF — CRITICAL_PROCESS_DIED

A core Windows process crashed unexpectedly — often tied to a recent update or corrupted system files.

Blue Screen (BSOD)
Blue Screen (BSOD) icon

0X0000001E — KMODE_EXCEPTION_NOT_HANDLED

A driver running in kernel mode hit an error it couldn't recover from — usually a specific faulty or outdated driver.

Blue Screen (BSOD)
Blue Screen (BSOD) icon

0X0000007B — INACCESSIBLE_BOOT_DEVICE

Windows can't access the drive it needs to boot from — often after a storage driver change, BIOS setting change, or drive connection issue.

Blue Screen (BSOD)
Blue Screen (BSOD) icon

0X0000009F — DRIVER_POWER_STATE_FAILURE

A driver mishandled a transition into or out of sleep/hibernation — very commonly network or USB drivers.

Blue Screen (BSOD)
Blue Screen (BSOD) icon

0X000000D1 — DRIVER_IRQL_NOT_LESS_OR_EQUAL

A driver tried to access memory at the wrong priority level — nearly always a specific faulty driver, most often network or a security/VPN tool.

Blue Screen (BSOD)
Blue Screen (BSOD) icon

0X0000003B — SYSTEM_SERVICE_EXCEPTION

A system service call failed unexpectedly — commonly graphics drivers during gaming or video playback.

Blue Screen (BSOD)
Blue Screen (BSOD) icon

0X00000050 — PAGE_FAULT_IN_NONPAGED_AREA

Windows tried to access memory that doesn't exist or isn't where it expected — often faulty RAM or a driver bug.

Blue Screen (BSOD)
Blue Screen (BSOD) icon

0X00000124 — WHEA_UNCORRECTABLE_ERROR

A hardware-level error was detected — often CPU, RAM, or power delivery, especially in overclocked systems.

Blue Screen (BSOD)
General System icon

0X80070005 — Access Denied

A permissions problem — the current user account doesn't have rights to the file, folder, or action being attempted.

General System
General System icon

0XC0000022 — STATUS_ACCESS_DENIED

A related but technically distinct code from the more common 0x80070005 — this is the NTSTATUS-style access-denied error, most often seen when a program can't open a file, DLL, or registry key it needs at startup, or when Windows activation specifically fails because the Software Protection Service can't start.

General System
General System icon

0X8007000E — Not Enough Storage / Out of Memory

Despite the wording, this is usually about low disk space rather than RAM — an operation ran out of room to complete.

General System
General System icon

0XC0000005 — Access Violation (STATUS_ACCESS_VIOLATION)

A program tried to read or write memory it wasn't allowed to — usually an app bug, but can indicate corrupted files or faulty RAM if it happens across many different apps.

General System
General System icon

0XC000021A — STATUS_SYSTEM_PROCESS_TERMINATED

A critical system process (like winlogon.exe or csrss.exe) crashed, usually kicking you to a blue or black screen with this message.

General System
General System icon

0X80004005 — Unspecified Error

A catch-all error code that different apps and Windows components use for many different underlying problems — context matters more than the code itself here.

General System
General System icon

0X8007045D — The Request Could Not Be Performed Because of an I/O Device Error

Windows failed to read or write to a drive — often points to a failing disk, a bad USB cable/port, or a scratched optical disc.

General System
Activation & Licensing icon

0XC004F074 — Activation Server Determined the Specified Product Key Is Blocked

Usually appears with volume-license (KMS) activation when the activation server can't be reached or the license count is exceeded — less common on typical home PCs. It can also mean the specific key has been flagged as blocked, separate from a connectivity issue, most often when a Multiple Activation Key (MAK) has exceeded its allowed activation count or the key itself was reported as compromised.

Activation & Licensing
Activation & Licensing icon

0X8007007B — The Filename, Directory Name, or Volume Label Syntax Is Incorrect

Despite the confusing wording, in an activation context this usually means the product key was entered or read incorrectly — though it can also point to corrupted system files, or, on a business/volume-licensed device, a KMS (Key Management Service) configuration issue rather than the key itself.

Activation & Licensing
App Installer (MSI) icon

1603 — Fatal Error During Installation

A generic installer failure code — the real cause is almost always in the detailed install log, but common triggers are permissions, a locked file, or insufficient disk space.

App Installer (MSI)
App Installer (MSI) icon

1618 — Another Installation Is Already in Progress

Windows Installer thinks another install is running, even if nothing visibly is — usually a stuck installer process from a previous attempt.

App Installer (MSI)
App Installer (MSI) icon

1601 — The Windows Installer Service Could Not Be Accessed

The Windows Installer service itself isn't running or responding.

App Installer (MSI)
Network icon

0X80072EFD — A Connection with the Server Could Not Be Established

A general connectivity failure reaching a Microsoft service — usually your network, a firewall, or a proxy/VPN blocking the connection.

Network
Network icon

0X80070424 — A Required Service Cannot Be Started

A Windows service the current task depends on (often related to Windows Update, Security Center, or networking) isn't running.

Network
Disk & File System icon

0X80070570 — The File or Directory Is Corrupted and Unreadable

Windows found file system corruption — could be the drive itself, a bad copy operation, or a failing disk.

Disk & File System
Disk & File System icon

0X8007002C — Unspecified Error During Copy/Install

Often appears during large file copies or installs and points to file system errors or a flaky connection to an external/network drive.

Disk & File System
Disk & File System icon

0X80071AC3 — The File System Is Corrupted

A more explicit version of file system corruption, often seen on external or removable drives.

Disk & File System
Blue Screen (BSOD) icon

0X0000007E — SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

A system thread generated an error a driver didn't catch — very commonly graphics or Wi-Fi drivers right after an update.

Blue Screen (BSOD)
Blue Screen (BSOD) icon

0X0000008E — KERNEL_MODE_EXCEPTION_NOT_HANDLED

Similar to KMODE_EXCEPTION_NOT_HANDLED — a kernel-level error a driver couldn't recover from.

Blue Screen (BSOD)
Blue Screen (BSOD) icon

0X000000C2 — BAD_POOL_CALLER

A driver incorrectly requested or freed a block of memory — almost always a specific faulty or outdated driver.

Blue Screen (BSOD)
Blue Screen (BSOD) icon

0X00000019 — BAD_POOL_HEADER

Memory pool corruption, usually caused by a buggy driver or, less often, failing RAM.

Blue Screen (BSOD)
Blue Screen (BSOD) icon

0X000000F4 — CRITICAL_OBJECT_TERMINATION

A critical process or thread Windows depends on was unexpectedly terminated — often tied to a failing drive.

Blue Screen (BSOD)
Blue Screen (BSOD) icon

0X0000004E — PFN_LIST_CORRUPT

Corruption in the page frame number list Windows uses to track memory — usually faulty RAM.

Blue Screen (BSOD)
Blue Screen (BSOD) icon

0X00000133 — DPC_WATCHDOG_VIOLATION

A driver took too long responding to a routine check — commonly storage (SSD/NVMe) drivers or firmware.

Blue Screen (BSOD)
Blue Screen (BSOD) icon

0X00000116 — VIDEO_TDR_ERROR

The graphics driver stopped responding and failed to recover — usually a driver issue, sometimes an unstable GPU overclock.

Blue Screen (BSOD)
Blue Screen (BSOD) icon

0X0000009C — MACHINE_CHECK_EXCEPTION

The CPU detected a hardware-level error — commonly overheating, an unstable overclock, or failing hardware.

Blue Screen (BSOD)
Windows Update icon

0X80240034 — Update Download Cancelled

The update download was interrupted, often by low disk space or a network drop mid-download.

Windows Update
Windows Update icon

0X80070422 — A Service Is Not Running (Update-Related)

The Windows Update service itself is disabled or stopped and needs to be started.

Windows Update
Windows Update icon

0X8007232B — DNS Name Does Not Exist

A DNS resolution failure prevented Windows Update or activation from reaching Microsoft's servers.

Windows Update
Windows Update icon

0X80200053 — Feature Update Ran Out of Time

A major feature update took too long during installation and was rolled back for safety.

Windows Update
Windows Update icon

0XC190020E — Not Enough Disk Space (Feature Update)

The feature update needs more free space than is currently available, even after normal Disk Cleanup.

Windows Update
Windows Update icon

0X8024A105 — Update Store Component Error

A conflict within the Windows Update Store component, usually resolved by resetting the update components.

Windows Update
Windows Update icon

0XC1900107 — Pending Update Cleanup Required

A previous update installation left cleanup operations pending that need to finish before a new one can proceed.

Windows Update
Windows Update icon

0XC1900208 — Incompatible App or Setting Blocking Feature Update

Windows detected an installed app or system setting that's known to be incompatible with the new version and blocked the upgrade to protect your data.

Windows Update
Network icon

0X80072EE7 — Store/Update Connection Timed Out

A connection to Microsoft's servers timed out — usually a network stability issue or DNS problem.

Network
General System icon

0X80073CF9 — Microsoft Store App Package Failed

A Microsoft Store app's installation package is corrupted or a dependency is missing.

General System
Activation & Licensing icon

0XC004F050 — The Software Licensing Service Reported the Product Key Is Invalid

The product key entered doesn't match a valid Windows license, was already used elsewhere in a way that conflicts with this install, or — a specific, common cause — the key is for a different Windows edition than what's actually installed.

Activation & Licensing
Activation & Licensing icon

0X803F7001 — Digital License Not Found for This Device

Windows can't find a valid digital license tied to this specific device — common after major hardware changes like a new motherboard, or when the Microsoft account the license is actually linked to isn't the one currently signed in.

Activation & Licensing
Activation & Licensing icon

0XC004C003 — The Activation Server Determined the Specified Product Key Has Been Blocked

One of the most common activation errors — the key itself has been specifically blocked, which is a different situation from a typo or a temporary connectivity issue. Common real causes: the key was resold or leaked and Microsoft blacklisted it, it's been used on more devices than its license allows, or a major hardware change (especially a motherboard swap) disconnected the digital license from this specific machine.

Activation & Licensing
Network icon

DNS-PROBE-FINISHED-NXDOMAIN — DNS_PROBE_FINISHED_NXDOMAIN

The browser couldn't resolve a website's address at all — the DNS lookup found nothing, which usually points to your DNS settings or the site being genuinely down.

Network
Network icon

ERR-CONNECTION-TIMED-OUT — ERR_CONNECTION_TIMED_OUT

Your browser sent a request but got no response in time — could be the site, your firewall, or your connection.

Network
Network icon

0X800704CF — The Network Location Cannot Be Reached

Windows can't reach a specific network resource — commonly a mapped drive or shared folder that's offline or misconfigured.

Network
Network icon

0X80070645 — Network-Related Access Denied

A permissions issue when accessing a network share or resource — the account doesn't have the rights the target expects, or Windows is specifically blocking a type of access it now treats as insecure by default.

Network
General System icon

0X8007007E — The Specified Module Could Not Be Found

A required system or app component (DLL) is missing or wasn't registered correctly.

General System
General System icon

0XC0000034 — STATUS_OBJECT_NAME_NOT_FOUND (Boot Error)

Windows can't find a file it needs during startup, often after an interrupted update installation.

General System
Disk & File System icon

0X80070017 — The Cyclic Redundancy Check Failed

Data on the disk is corrupted and failed an integrity check — often points to physical drive damage or a bad copy/burn.

Disk & File System
Disk & File System icon

0X80070780 — The File Cannot Be Accessed by the System

A specific file is locked, corrupted, or the drive has a developing hardware issue preventing access.

Disk & File System
App Installer (MSI) icon

1602 — User Cancelled Installation

The installer detected what it interpreted as a cancel action, sometimes triggered incorrectly by antivirus software or a UAC prompt timeout.

App Installer (MSI)
App Installer (MSI) icon

2503 — Could Not Access Network Location (Installer)

The Windows Installer service doesn't have the permissions it needs, often due to a folder permissions issue on Temp directories.

App Installer (MSI)
Excel icon

#REF! — #REF! Error

A formula is pointing to a cell that no longer exists — usually because a row, column, or sheet it referenced was deleted.

Excel
Excel icon

#VALUE! — #VALUE! Error

The formula received the wrong type of data — commonly text where it expected a number.

Excel
Excel icon

#DIV/0! — #DIV/0! Error

The formula is dividing by zero or by an empty cell.

Excel
Excel icon

#N/A — #N/A Error

A lookup formula (VLOOKUP, MATCH, XLOOKUP, INDEX/MATCH) couldn't find a matching value.

Excel
Excel icon

#NAME? — #NAME? Error

Excel doesn't recognize text used in the formula — most often a misspelled function name or a missing quotation mark.

Excel
Excel icon

#NUM! — #NUM! Error

A formula produced a number too large or small for Excel to represent, or received an invalid argument.

Excel
Excel icon

#NULL! — #NULL! Error

A space was used instead of a comma between two ranges that don't actually intersect.

Excel
Excel icon

EXCEL-UNREADABLE-CONTENT — Excel Found Unreadable Content

Excel detected some form of corruption in the file when opening it.

Excel
Excel icon

EXCEL-FILE-FORMAT-NOT-VALID — The File Format or Extension Is Not Valid

The file's actual format doesn't match its extension — commonly happens when a file is renamed to .xlsx without actually being converted, or the file is partially downloaded/corrupted.

Excel
Excel icon

EXCEL-COMMAND-SEND-PROBLEM — There Was a Problem Sending the Command to the Program

Windows tried to open an Excel file through another program (like double-clicking an attachment) and Excel didn't respond in time — often a leftover invisible Excel process.

Excel
Excel icon

EXCEL-OUT-OF-RESOURCES — Excel Ran Out of Resources

Excel hit a memory or resource ceiling, often tied to running 32-bit Office on a very large file rather than actual RAM shortage.

Excel
Excel icon

EXCEL-NOT-RESPONDING — Excel Has Stopped Working / Not Responding

Excel crashed or froze completely, usually tied to a specific add-in, a very large/complex file, or a corrupted installation — though it can also just be a long calculation or macro still genuinely running, which looks identical from the outside but needs a completely different fix.

Excel
Excel icon

EXCEL-LOCKED-FOR-EDITING — File Is Locked for Editing by Another User

Excel believes someone else already has the file open, so it opened your copy as read-only.

Excel
Excel icon

0X800A03EC — Application-Defined or Object-Defined Error (0x800A03EC)

A common VBA/automation error that fires when a macro or formula references a range, sheet, or object that doesn't exist or isn't currently accessible.

Excel
Word icon

WORD-UNREADABLE-CONTENT — Word Found Unreadable Content

Word detected some form of corruption in the document when opening it.

Word
Word icon

WORD-CONTENTS-PROBLEM — Word Found a Problem With the Contents

Word's XML parser hit something it couldn't read inside the document's internal structure — usually corruption from an interrupted save or a bad conversion between formats.

Word
Word icon

WORD-NOT-RESPONDING — Microsoft Word Has Stopped Working / Not Responding

Word crashed or froze completely, usually tied to a specific add-in, a corrupted template, or a very large/complex document — though it can also just be a long operation (a big mail merge, a macro, repagination on a huge document) still genuinely running.

Word
Word icon

WORD-COMMAND-SEND-PROBLEM — There Was a Problem Sending the Command to the Program

Windows tried to open a Word file through another program (like double-clicking an email attachment) and Word didn't respond in time — often a leftover invisible Word process.

Word
Word icon

WORD-LOCKED-FOR-EDITING — User Does Not Have Access Privileges / File Locked

Word believes someone else already has the file open, or your account doesn't have write permission on it.

Word
Word icon

WORD-NORMAL-TEMPLATE-CORRUPTED — Word Experienced an Error Trying to Open the File (Normal.dotm)

Word's global default template (Normal.dotm), which stores default fonts, styles, and macros, has become corrupted.

Word
Word icon

WORD-LICENSE-NOT-VERIFIED — We Can't Verify Your License for This Product

Office/Microsoft 365 couldn't confirm your subscription or license is still active, often after a network hiccup, a payment issue, or being signed into the wrong Microsoft account.

Word
Word icon

WORD-COULD-NOT-CREATE-WORK-FILE — Word Could Not Create the Work File

Word couldn't write to your system's temporary files folder, usually because it's misconfigured, full, or has a permissions problem.

Word
Command Prompt icon

CMD-NOT-RECOGNIZED — "is not recognized as an internal or external command"

Command Prompt can't find the program or command you typed, usually because of a typo, a missing space, or the program not being in a location Windows searches by default (its PATH).

Command Prompt
Command Prompt icon

CMD-ACCESS-DENIED — "Access is denied" in Command Prompt

The command you ran needs administrator privileges that the current Command Prompt window doesn't have.

Command Prompt
Command Prompt icon

DISM-SOURCE-FILES-NOT-FOUND — DISM Error: The Source Files Could Not Be Found

DISM couldn't reach Windows Update to download the repair files it needs, or a local source wasn't specified.

Command Prompt
Command Prompt icon

CMD-PATH-NOT-FOUND — "The System Cannot Find the Path Specified"

The folder path in your command doesn't exist, or was typed incorrectly.

Command Prompt
Command Prompt icon

CMD-FILE-IN-USE — "The Process Cannot Access the File Because It Is Being Used by Another Process"

Another program currently has the file open or locked, preventing the command from modifying or deleting it.

Command Prompt
General System icon

RESET-PC-NO-CHANGES-MADE — "There Was a Problem Resetting Your PC — No Changes Were Made"

Windows started the Reset this PC process but couldn't complete it, most often due to corrupted system files, a conflicting Windows Store app, low disk space, or a disabled/corrupted Windows Recovery Environment (WinRE) — and rolled back without changing anything, hence "no changes were made."

General System
Blue Screen (BSOD) icon

0X00020001 — HYPERVISOR_ERROR

The Windows hypervisor — the low-level layer behind Hyper-V, Windows Sandbox, and Virtualization-Based Security features like Memory Integrity — hit a fatal error it couldn't recover from. Unlike a typical driver crash, this is reported at the platform level, so the crash dump usually points to a generic function rather than one specific named driver.

Blue Screen (BSOD)
Blue Screen (BSOD) icon

IRQL-UNEXPECTED-VALUE — IRQL_UNEXPECTED_VALUE

A related but distinct stop code from IRQL_NOT_LESS_OR_EQUAL — here a driver attempted to lower its interrupt request level improperly, or accessed something unexpected while running at an elevated one. Like its more common relative, it's almost always a driver issue, most often network adapter drivers specifically.

Blue Screen (BSOD)
Command Prompt icon

WINDOWS-RESOURCE-PROTECTION-ERROR — "Windows Resource Protection Could Not Perform the Requested Operation"

sfc /scannow itself failed to run properly — this isn't a report about your system files, it's SFC saying it couldn't complete the scan at all. Windows Resource Protection (WRP) is the underlying feature that maintains the cache of known-good files SFC compares against; when SFC can't reach or use that cache, this is the message you get.

Command Prompt
DLL Errors icon

MSVCP140-DLL-MISSING — MSVCP140.dll Is Missing or Not Found

MSVCP140.dll is part of the Microsoft Visual C++ 2015-2022 Redistributable — a shared component many different programs and games depend on. This message means that redistributable package isn't installed, or its installation has become damaged, not that anything is wrong with the program itself.

DLL Errors
DLL Errors icon

VCRUNTIME140-DLL-MISSING — VCRUNTIME140.dll Was Not Found

The same underlying cause as MSVCP140.dll — this is another file from the Microsoft Visual C++ 2015-2022 Redistributable package, and the fix is identical.

DLL Errors
DLL Errors icon

API-MS-WIN-CRT-DLL-MISSING — api-ms-win-crt-runtime-l1-1-0.dll Is Missing

This specific file is part of the Universal C Runtime, closely related to the Visual C++ Redistributable — a shared component many programs depend on. This message means it isn't installed or has become damaged.

DLL Errors
DLL Errors icon

D3DX9-DLL-MISSING — d3dx9_43.dll Is Missing

This file is part of DirectX, specifically an older version many games still depend on. This message means that specific DirectX component isn't installed, which is common since it's not always included in the DirectX version Windows ships with by default.

DLL Errors
DLL Errors icon

XINPUT1-3-DLL-MISSING — XInput1_3.dll Is Missing

Another DirectX component, specifically the one handling Xbox-style controller input — common with older games that support gamepad input. Like d3dx9_43.dll, it's part of a legacy DirectX runtime not always included by default.

DLL Errors
Device Manager Codes icon

DEVICE-MANAGER-CODE-10 — Device Manager Code 10: This Device Cannot Start

One of the most common, generic Device Manager codes — Windows tried to start the device and couldn't, usually because of an outdated or corrupted driver, though it can also point to a temporary hardware fault.

Device Manager Codes
Device Manager Codes icon

DEVICE-MANAGER-CODE-28 — Device Manager Code 28: The Drivers for This Device Are Not Installed

Exactly what it says — no driver is currently installed for this device at all, as opposed to a driver being present but broken.

Device Manager Codes
Device Manager Codes icon

DEVICE-MANAGER-CODE-39 — Device Manager Code 39: Windows Cannot Load the Device Driver for This Hardware

Different from Code 28 — here a driver is present, but Windows can't actually load it, usually because the driver file itself is corrupted or missing a required component.

Device Manager Codes
Device Manager Codes icon

DEVICE-MANAGER-CODE-43 — Device Manager Code 43: Windows Has Stopped This Device Because It Has Reported Problems

A deliberately vague, catch-all code — the device itself reported a problem to Windows, which stopped it as a protective measure, but the specific reason isn't included in the code itself. Common causes range from a genuinely failing piece of hardware to a driver conflict to, on graphics cards specifically, a crashed or hung GPU.

Device Manager Codes
Device Manager Codes icon

DEVICE-MANAGER-CODE-45 — Device Manager Code 45: Currently, This Hardware Device Is Not Connected to the Computer

Usually much simpler than most other Device Manager codes: this is a leftover entry for a device that was once connected but genuinely isn't plugged in right now — Windows keeps a record of previously-connected devices, and this code just reflects that.

Device Manager Codes
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