0X80073CF9

General System Microsoft Store App Package Failed Applies to: Windows 7, Windows 10, Windows 11

What it means

A Microsoft Store app's installation package is corrupted or a dependency is missing.

Quick fix steps

  1. Reset the Microsoft Store app: Settings > Apps > Installed apps > Microsoft Store > Advanced options > Reset.
  2. Run "wsreset.exe" from the Run dialog (Windows+R) to clear the Store cache.
  3. Restart and try installing or updating the app again.
For the full step-by-step walkthrough, see An App Won't Open.

Frequently Asked Questions

Does this mean my Store apps are all broken?
Not necessarily all of them — this error is usually specific to the app or package currently being installed or updated, not the whole Store system.
Will re-registering fix future updates too, or just this one?
Re-registering the affected package generally fixes both the current issue and future updates for that specific app, not just a one-time patch.

Other error codes