0XC000021A

General System STATUS_SYSTEM_PROCESS_TERMINATED Applies to: Windows 7, Windows 10, Windows 11

What it means

A critical system process (like winlogon.exe or csrss.exe) crashed, usually kicking you to a blue or black screen with this message.

Quick fix steps

  1. Boot into Safe Mode and run "sfc /scannow" and "DISM /Online /Cleanup-Image /RestoreHealth".
  2. Uninstall the most recent Windows Update if this started right after one installed.
  3. Use System Restore to a point before the problem began if repairs don't resolve it.
For the full step-by-step walkthrough, see CRITICAL_PROCESS_DIED Blue Screen.

Frequently Asked Questions

Is STATUS_SYSTEM_PROCESS_TERMINATED serious?
Yes, it's one of the more serious stop codes since it means a core system process failed — but it's still usually fixable through sfc/DISM repairs or a System Restore rather than requiring a full reinstall.
Can antivirus software cause this error?
Yes, in some cases — an antivirus incorrectly flagging and terminating a legitimate system process can trigger this, which is worth considering if it started right after installing new security software.

Other error codes