0X80070424
What it means
A Windows service the current task depends on (often related to Windows Update, Security Center, or networking) isn't running.
Also seen as: 0x80070424
Quick fix steps
- Open Services (services.msc) and check that the relevant service (often "Windows Update" or "Base Filtering Engine") is set to run and started.
- Run "sfc /scannow" to repair any corrupted service-related files.
- Restart the PC and check again.
For the full step-by-step walkthrough, see "No Internet Access" With Wi-Fi Connected.
Frequently Asked Questions
Does this mean a Windows service is permanently broken?
No — it usually means a required service is currently disabled or not running, which is fixable by re-enabling and starting it rather than a permanent failure.
Could malware have disabled the service this error refers to?
It's possible, particularly if the affected service is security-related (like Windows Update or Windows Security) — a malware scan is a reasonable step if you can't figure out why the service was disabled.
Other error codes
0X80072EFD — A Connection with the Server Could Not Be Established
A general connectivity failure reaching a Microsoft service — usually your network, a firewall, or a proxy/VPN blocking the connection.
0X80072EE7 — Store/Update Connection Timed Out
A connection to Microsoft's servers timed out — usually a network stability issue or DNS problem.
DNS-PROBE-FINISHED-NXDOMAIN — DNS_PROBE_FINISHED_NXDOMAIN
The browser couldn't resolve a website's address at all — the DNS lookup found nothing, which usually points to your DNS settings or the site being genuinely down.
ERR-CONNECTION-TIMED-OUT — ERR_CONNECTION_TIMED_OUT
Your browser sent a request but got no response in time — could be the site, your firewall, or your connection.