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Lenovo Vantage and Lenovo Diagnostics Explained

Beginner Lenovo Applies to: Windows 7, Windows 10, Windows 11

Two related but distinct tools — one runs inside Windows, one runs independently of it.

Before you start: save any open work and note down what you were doing when the problem started — that context helps if you need to search further or ask for help.
  1. Open Lenovo Vantage if it's installed (search for it in the Start menu), go to Device > My Device Settings > Diagnostics, and run a hardware scan directly from inside Windows.
  2. For a version that runs independently of Windows — useful if the OS itself won't load — restart the Lenovo and tap F10 repeatedly at the Lenovo logo to launch the bootable Lenovo Diagnostics tool instead.
  3. Run "Run All" or the full diagnostic scan rather than testing components individually if you're not sure what's wrong, and keep the laptop plugged into power throughout, since Lenovo specifically recommends this to avoid confusing battery-related warnings.
  4. Note any specific error or module name shown at the end of a failed test — it's more useful for further troubleshooting or support than a general description of the symptom.
  5. If Lenovo Vantage itself isn't installed and you want it, get it from the Microsoft Store or Lenovo's own support site directly, rather than a third-party download source.
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Frequently Asked Questions

Do I need Lenovo Vantage installed to run diagnostics?
For the in-Windows version, yes. But the bootable Lenovo Diagnostics tool (accessed via F10 at startup) works independently of Windows and doesn't require Vantage to be installed.
Why does Lenovo recommend keeping the laptop plugged in during diagnostics?
Running on battery during testing can trigger power-related warnings that aren't actually about a real fault, and can also affect how accurately certain tests run — plugging in avoids both issues.

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