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How to Factory Reset a Samsung Galaxy Book Using Samsung Recovery

Intermediate Samsung Applies to: Windows 10, Windows 11

A recovery environment built into the machine, independent of Windows — though it isn't included on every Galaxy Book model.

Before you start: save any open work and note down what you were doing when the problem started — that context helps if you need to search further or ask for help.
  1. Back up anything you can reach first if at all possible — a factory reset through Samsung Recovery removes personal files and installed programs, and this can't be undone once started.
  2. If Windows still starts normally, prefer Windows' own Reset this PC first (Settings > System > Recovery > Reset this PC) — it's simpler and gives you the option to keep your files, which Samsung Recovery's factory reset does not.
  3. If Windows starts and you want Samsung's own tool anyway, search "Samsung Recovery" in the Start menu to launch it directly, then select "Computer factory reset" > "Start factory reset."
  4. If Windows won't start: power on the Galaxy Book and immediately press and hold F4 as the Samsung logo appears, and keep holding until Samsung Recovery loads.
  5. Be aware Samsung Recovery isn't included on every Galaxy Book model, particularly newer or lower-storage configurations — if F4 does nothing and Windows won't start another way, Windows' own recovery environment (accessible by interrupting startup three times in a row to force it) or contacting Samsung support are the remaining options.
Still not fixed? Send us the details and we'll help you dig further, or browse related guides in Samsung.

Frequently Asked Questions

Why isn't Samsung Recovery included on every Galaxy Book?
It depends on the specific model's storage configuration — newer or lower-storage models sometimes ship without a dedicated recovery partition, relying on Windows' own recovery tools instead.
How do I force Windows' recovery environment if F4 doesn't work?
Interrupting startup three times in a row (holding the power button to force a shutdown as it's booting, three times consecutively) triggers Windows' built-in Automatic Repair environment, independent of any manufacturer-specific tool.

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